Your product works.
Your system doesn’t.

Your product works.
Your system doesn’t.

Your product works.
Your system doesn’t.

That’s where I come in.

That’s where I come in.

A product solves a problem.

An ecosystem compounds the solution.

A product solves a problem.

An ecosystem compounds the solution.

Aloha!

Hi, I’m Kiki!

Your friendly neighbourhood Product & Creative Strategist.

I build products designed to automate intelligently, move quickly, and scale seamlessly.

Your product works; that was never the issue.

But as you prepare to scale, you have to look beyond the product itself to see if your systems are driving growth or dragging it down.

Aloha!

Hi, I’m Kiki!

Your friendly neighbourhood Product & Creative Strategist.

I build products designed to automate intelligently, move quickly, and scale seamlessly.

Your product works; that was never the issue.

But as you prepare to scale, you have to look beyond the product itself to see if your systems are driving growth or dragging it down.

AI Agent

Ship Products Faster Than Ever

Ship Products Faster Than Ever

Build, test, and launch in weeks, not months.

Automation

Scale Without Breaking Things

Scale Without Breaking Things

Grow confidently with infrastructure that adapts automatically.

I design with intention and longevity.

I enhance existing product models to deepen customer loyalty and open the doors to entirely new markets.

Your product got you this far. Let's talk about what gets you to the next level!

How I Work

My signature framework

Expert thinking // Critical thinking // Strategic thinking // Systems thinking //

1

DIGAGNOSE SYSTEM BOUNDARIES

Audit product, data, and workflows across your business Surface conversion gaps and system inefficiencies impacting revenue Align performance to core business metrics including EBITDA, CAC, and conversion

2

ARCHITECT

Map system architecture, DevOps, and integration gaps Assess technologies, vendors, and service dependencies Design scalable foundations that support performance and growth

3

ORCHESTRATE

Translate strategy into coordinated execution across teams Balance speed, quality, and resource investment Deliver outcomes without unnecessary cost or complexity

4

DEFEND

Optimise continuously using live user and performance data Iterate against monthly and quarterly KPIs Protect and compound long term business value and user relevance

1

DIGAGNOSE SYSTEM BOUNDARIES

Audit product, data, and workflows across your business Surface conversion gaps and system inefficiencies impacting revenue Align performance to core business metrics including EBITDA, CAC, and conversion

2

ARCHITECT

Map system architecture, DevOps, and integration gaps Assess technologies, vendors, and service dependencies Design scalable foundations that support performance and growth

3

ORCHESTRATE

Translate strategy into coordinated execution across teams Balance speed, quality, and resource investment Deliver outcomes without unnecessary cost or complexity

4

DEFEND

Optimise continuously using live user and performance data Iterate against monthly and quarterly KPIs Protect and compound long term business value and user relevance

1

DIGAGNOSE SYSTEM BOUNDARIES

Audit product, data, and workflows across your business Surface conversion gaps and system inefficiencies impacting revenue Align performance to core business metrics including EBITDA, CAC, and conversion

2

ARCHITECT

Map system architecture, DevOps, and integration gaps Assess technologies, vendors, and service dependencies Design scalable foundations that support performance and growth

3

ORCHESTRATE

Translate strategy into coordinated execution across teams Balance speed, quality, and resource investment Deliver outcomes without unnecessary cost or complexity

4

DEFEND

Optimise continuously using live user and performance data Iterate against monthly and quarterly KPIs Protect and compound long term business value and user relevance

What Changes When I'm In The Room

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Growth & Market Impact

Over 1000 successful projects completed, showcasing our extensive experience and portfolio.

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Product Performance Increase & Adoption

Over 1000 successful projects completed, showcasing our extensive experience and portfolio.

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Systems, Scale & Efficiency

Over 1000 successful projects completed, showcasing our extensive experience and portfolio.

Scaling as a Mindset

Build products as services, not just as tools.

Products don’t exist in isolation.

They evolve through multiple life cycles.

Transitioning from a standalone product to a product as a service model extends customer lifetime value and unlocks new revenue streams.

My Product as a Service frameworks connect product, infrastructure, and data to support scalable growth and long-term sustainability.

Because strengthening your infrastructure leads to better data, lower operational costs, and more resilient systems, reduces wastes.

Scaling as a Mindset

Build products as services, not just as tools.

Products don’t exist in isolation.

They evolve through multiple life cycles.

Transitioning from a standalone product to a product as a service model extends customer lifetime value and unlocks new revenue streams.

My Product as a Service frameworks connect product, infrastructure, and data to support scalable growth and long-term sustainability.

Because strengthening your infrastructure leads to better data, lower operational costs, and more resilient systems, reduces wastes.

Benefits

What you get when your system actually works

Let’s partner and grow your digital ecosysem together

  • I take care of the complexity behind the scenes. From strategy to delivery, so you’re not pulled into the weeds.

  • No guesswork. Just clear signals, better decisions, and full visibility on what’s working (and what’s not).

  • Every solution is shaped to your context, your constraints, and your actual goals. No copy-paste thinking.

  • You get strategic thinking and hands-on delivery. Without the cost or lag of building a full internal team.

  • Not just “nice ideas”. But solutions that move metrics, scale properly, and create real resource sustainability.

  • I take care of the complexity behind the scenes. From strategy to delivery, so you’re not pulled into the weeds.

  • No guesswork. Just clear signals, better decisions, and full visibility on what’s working (and what’s not).

  • Every solution is shaped to your context, your constraints, and your actual goals. No copy-paste thinking.

  • You get strategic thinking and hands-on delivery. Without the cost or lag of building a full internal team.

  • Not just “nice ideas”. But solutions that move metrics, scale properly, and create real resource sustainability.

  • I take care of the complexity behind the scenes. From strategy to delivery, so you’re not pulled into the weeds.

  • No guesswork. Just clear signals, better decisions, and full visibility on what’s working (and what’s not).

  • Every solution is shaped to your context, your constraints, and your actual goals. No copy-paste thinking.

  • You get strategic thinking and hands-on delivery. Without the cost or lag of building a full internal team.

  • Not just “nice ideas”. But solutions that move metrics, scale properly, and create real resource sustainability.

My Services

How I help you scale without breaking your system

Product & Platform Strategy

Product & Platform Strategy

Define product vision, platform scope, and commercial objectives aligned to business growth targets

Translate market opportunities and user needs into structured product roadmaps and delivery plans

Architect platform ecosystems that connect data, services, and customer touchpoints into one cohesive system

Establish success metrics across revenue, adoption, and operational performance

Align cross functional teams around a shared product direction and execution model

Results

A product that balance profit for you, and a convenience for your users.

Product UX & Interaction

System Architecture

API & Microservices

Data Modelling

Platform Design

Delivery Roadmapping

SoftwareasaService (SaaS)

PlatformasaService (PaaS)

Strategic Planning

Systems, Data & Automation

Systems, Data & Automation

Design scalable system architectures that support real time data flow across platforms and services

Implement automation to reduce manual processes, increase accuracy, and improve operational efficiency

Integrate APIs and data pipelines to unify fragmented systems into a single source of truth

Establish governance, monitoring, and validation layers to ensure data integrity and compliance

Enable infrastructure that scales without increasing complexity or operational overhead

Results

A resilient, interconnected data architecture that unifies, transforms, and accelerates customer journeys to purchase

Workflow Automation

Data Pipelines

Validation & Governance

Real-Time Processing

System Integration

Observability & Monitoring

Exploratory Data Analysis (EDA)

Audience Mapping

Vendor Integration

Application & Experience Delivery

Application & Experience Delivery

Lead end to end delivery of mobile and web applications from concept through to launch and optimisation

Design user experiences that prioritise clarity, speed, and ease of use across all touchpoints

Translate product strategy into intuitive interfaces and functional digital experiences

Collaborate with engineering and design teams to ensure high quality, scalable implementation

Continuously refine applications based on user behaviour, feedback, and performance data

Result


High performing digital products that deliver intuitive user experiences and measurable revenue impact

Frontend Architecture

Backend Services

Mobile Optimisation

Release & CI/CD

Performance Tuning

Cross-Platform Delivery

Brand Ecosystem

User Research

Low-Code Prototyping

Mission Statement

Resilience & Simplicity

Design, construct, and protect systems that protect the economy

My mission is simple.

Lower emissions. Reduced resource use. Stronger long-term outcomes.

Whether you’re modernising legacy platforms, integrating AI and microservices, or scaling after acquisition, the challenge remains the same:
how to grow without creating fragmentation.

I apply systems thinking and product strategy frameworks to design experiences that serve your users today, while remaining relevant, resilient, and scalable over time.

I operate across the full system, connecting product, data, and architecture to deliver measurable business outcomes and long-term growth.

I don’t see system boundaries as constraints.
I see them as opportunities to optimise, scale, and unlock value.

Because your product isn’t just a feature set.
It’s the nucleus of your business model.

This is where product, business, and operations converge.
And where sustainable growth is built.

About us

Product Wizard

Kiki D

Product, Process & Performance

Chief Dog Officer

Marble D

Director of Mischief and Morale

Client Outcomes

How to Win Friends and Influence People

Client Testimonials

"

“Stabilises high-pressure delivery environments, bringing teams back into alignment while maintaining momentum and timelines.”

Shraddha Dudeja

Strategy Director @ Mirum

"

“Led a strategically critical product build from zero, aligning stakeholders and creating structure across complex workstreams.”

Paul Cowin

Activation, Media and Technology Leader @ Transmission

"

“Drives long-term product strategy over short-term wins, implementing systems that automate, scale, and measure what matters.”

Dayve Floc'h (Talbot)

Creative Performance & Experimentation Strategy @ JLR

"

“Maintains data accuracy and delivery integrity under pressure, ensuring teams stay focused on the inputs that drive successful outcomes.”

Ade Adegboyeade

Quality Assurance Automation Engineer @ Tribal DDB

"

“Plans ahead to ensure complex projects are delivered on time and within budget, regardless of changing conditions.”

So-Yeon Kim

Strategy Director @ Mirum WPP

"

“Introduces structure and visibility from day one, improving alignment and clarity across fast-paced product delivery.”

Marta Suslo

Delivery Lead @ Transmission

"

“Translates complex product requirements into clear, actionable delivery, improving alignment across design, data, and engineering teams.”

Aliaksandra Labko

Software Engineer @ Transmission

"

“Bridges communication between technical and non-technical teams, enabling clearer collaboration and faster solution development.”

Omar Basir

Programme Manager @ Tribal DDB

"

“Brings structure to complex, cross-team delivery while maintaining flexibility under shifting priorities.”

Jonathan Cocek

Global VP Data, AI/ML, & Analytics @ Transmission

"

"Quickly embeds into teams and establishes clarity, structure, and communication from day one. Took ownership of delivery in an urgent gap, ensuring continuity and strong team alignment from the outset. A reliable operator who brings immediate value in fast-moving environments."

Cathy Mears-Martin

Head of Product @WPP

Explore Projects

How this work shows up in the real world

A product wizard that walks the walk!

Loyalty & Payment flow

UX & UI

Go-to-Market Launch Strategy

Hospitality

Point of Sales Integrations

BPM Supreme

Cross-Platform Delivery

UX & Discovery Systems

Real-Time Usage Context

Market Leadership (#1_

Subscription Model

BPM Supreme Modula Digital Music Plaform for DJs & Producers for real time preperation across devices

Loyalty & Payment flow

UX & UI

Go-to-Market Launch Strategy

Hospitality

Point of Sales Integrations

BPM Supreme

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Reduction in infrastructure costs by scaling with Kubernetes, improving financial sustainability.

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Reduced churn, by redesigning BPM Supreme’s DJ subscription platform and payment flow, improving renewal UX and Stripe billing success.

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Increased active subscriptions, with newly designed subscription penetration model.

Behavioural Segmentation

Exploratory Data Analysis (EDA)

User Research and Experimentation Strategy

Automotive

Conversational AI

Ford AI Driven Customer Experience & Conversion Optimisation

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Cost reduction through AI support automation:

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Increase test drive booking journeys, applying UX principles aligned with 10–30% conversion uplift benchmarks

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Reduced reliance on in-person dealership interactions by introducing digital-first flows, reflecting COVID-era shift in Automotive Retail

Platform Rebuild

Packaging

Strategy

Digital Presence

NHS Public Health Engalnd

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Scaled national health applications to 5M+ users

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Increased adoption by 92% during peak demand

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Reduced delivery timelines by 30% under critical public health conditions.

Mobile, POS, CRM integration

Omnichannel Loyalty System

Resturaunt & Hospitality

API Architecture

Zizzi's Italian Zillionaire's Club

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Onboarding completion for new users

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Reactivation of existing inactive users

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Faster delivery timelines and EBIDTA-positive within 4 months

Need a custom quote?

Need a custom quote?

Let’s fix what’s slowing you down

Let’s fix what’s slowing you down